In this episode, Daniel Robbins interviews Michael Lanphear, the CEO of AYS Plumbing and Rooter, to explore the intricacies of the plumbing industry.
Michael shares his journey from sales to plumbing, motivated by a desire to help people and the promise of consistent work. He discusses why he chose plumbing and rooting over other trades and how his company stands out in a saturated market through creative marketing and exceptional customer service.
Michael also dives into the common issues homeowners face, the importance of investing in employees to ensure customer satisfaction, and the impact of AI and technology on the plumbing industry.
Impact Team (Sponsored Content)